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Read reviews and see what other travellers are saying about their experiences with ANA. Get insights from real passengers regarding the airline's services, customer satisfaction, and overall travel experience. Use these reviews to inform your decision when choosing ANA for your next flight. Reviews last updated 9 December 2023.
The Travel agency representative set up my seating boarding wheel chair assist perfect and without flaw. every State of my flight assistance was there and very courteously United Airlines is the perfect flight system and the travel agency BOKETO.com with Mr. Enrique who set up and follow through details Awesome Travel Specialist . We will always work with BOKETO.com and United Airlines all possible air travel hire more workers like Mr. Enrique who keep their word that they will take car of your travel at their very best
10.0
Wonderful|Jan 2018
The attendants are all courteous and respectful.
5.3
Fair|Feb 2018
The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice..
10.0
Wonderful|Jul 2022
Excellent service and food onboard! Thank you, ANA!
10.0
Wonderful|Feb 2023
The Room seats are very hard
10.0
Wonderful|Feb 2023
The Room seats are very hard
4.0
Mediocre|Apr 2023
Meal service was poorly executed both times. Did not receive protein either time because they ran out and the last meal we were served so late we had only a few minutes before they came back to clear everything for landing.
6.0
Okay|Apr 2023
We did t get protein on either service and the second meal was served so late we were only given a few minutes to eat before the items were cleared away for landing. No drinks were served on second service either.
10.0
Wonderful|Mar 2023
ANA, a strong United Airlines partner, was an excellent alternative when United could not accommodate our itinerary!
2.0
Poor|Mar 2023
Horrible experience
1 out of 383
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