เอเชียน่าแอร์ไลน์ flights from Bangkok Don Mueang Intl Airport to Incheon (DMK - ICN)

Seats were quite small and packed tightly together. Old entertainment system (no touchscreen).

Hopsitality by the crew members was excellent

Sitting on a seat for 10 hours is VERY painful. Try to get up and stretch in between !

It is what it is. MILM would have been nice to have with snacks.

Staffs were very friendly and food was good. Most of all Bilingual info was plus! Satisfied this point.

The crew was good. Plane was old. No USB to charge my phone. Imagine a 10 hr flight with an old screen not even clear images. The worst part all of my father and my boxes are damaged. It’s all squished, broken, ripped and damaged. All souvenirs and breads I got from my homeland all damaged. Imagine the disappointment I got. My aunt and father are old and in wheelchair. The agent didn’t help us at all. Had me moved all my luggages. Worst part left them in wheelchairs in the middle of the baggage carousels area by themselves. Didn’t explain anything to them while I was as getting all our checked in luggage that’s tagged all the to anchorage. So now I’m left with all luggages and my wheel-chaired older family by ourselves no assistance at all. With damaged luggages to one to ask for help or anything.

Not enough English language entertainment options given the length of the flight