Car wasn’t ready for pickup even though I was a bit late getting there. The staff were definitely not rushed off their feet, just inefficient with being prepared. Also, I did not like having to pay with my card before the total price could be confirmed. This is either a bad business practice or the staff were not acting properly. On a more positive note, the drop off procedure was smooth, painless and very efficient.
Very Good|Jun 2019
Drop off was a matter of minutes.
Shuttle service from port would have helped. Had double wait time. One hour wait for taxi at port and one hour at Hertz pickup.