The car was not properly prepared. They were behind , it was given a quick clean then handed over too us to inspect. The mileage on my invoice didn’t match. It has the previous drivers mileage included in mine. I took some pictures of things I thought were important. Car had no windshield washer fluid , found out highway, car was down oil, and tire had a slow leak that I nursed through the duration of our trip. When we returned they tried to say I damaged the plastic hubcap . I explained it was like that upon giving it to me . They said why didn’t I take a picture of it , I asked why didn’t you spend the time to point out all previous damages. They charge me $270 for a plastic hubcap that they probably won’t change. I have dealt with other car companies in Rome with no issues. I will never choose Avis again anywhere in the world. Stay away from this place in Rome.