My dream is to have little bit more comfortable seating. Seats are too hard. My travel involved three flights so I could definitely feel it. Food on the plane is a another one. On the flight from Toronto to Vienna the potato salad could be completely skipped (not so good). Instead I would add some fruit or other salad. Brownie in a plastic wrapping was not so easy to open.,There were lots of seniors and I noticed that they struggle little bit. Otherwise crew was friendly. Thanks so much for all the hard work!