I would like to give Andre a very good recommendation. His service was at the highest level and he was very pleasant during the entire process with both check in and after. He went above and beyond what was necessary and deserves the positive feedback!
6.0
Okay|Jun 2022
Persuaded to upgrade on arrival (I had booked the cheapest option and intended to do a fair amount of miles). Would definitely book direct next time, this was the last time via KAYAK. When my flight was delayed I contacted the number from KAYAK and they said they could do nothing, that I could miss my pick up slot and loose the car, that it might be better to cancel and rebook, but that they couldn't act on my behalf and inform SIXT at Bologna Airport. I would have to do that myself, directly with the desk. Then why bother using an agent?
8.0
Very Good|Aug 2017
Pick up and drop off more professional and fast and friendly.
The lie of insurance, breakdown cover, exess waiver, snowchains, taxes i can go on and on!! I doubt il be using avis Italy again, it cost me 4 times the car rental in total leaving me with little spending money for my 3 day trip. Horrible experience ruined my trip. Il stick to puplic transport
They charged is EUR 50 extra when we returned the car...apparently the guy at the drop off found a bit of dirt on the back seats...which probably came from our 6 and 4 year olds putting their shoes on the seat when climbing into the car. This was a real surprise to us, and too late for us to pass a quick hover on the seat. What a shame that they don't tell you in advance....will not go back to Hertz, never had this issue with Avis or Europcar!
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Reno Car Hire FAQs
The length of time you can book a rental for is subject to the inventory of the supplier. When renting a vehicle from Reno it should be possible to rent a car for a whole month if needed.