Cheap Car Rentals in Hamilton Airport

I made a reservation on a different location which I was not aware that the pick up location was not where we will arrive by air. I called and notify of my out-of-hour arrival. They accommodate the off time but not the pick up car. So, I called the customer service and the very next day I was able to pick up the rental. It was my fault to have not known the pick up location. All in all, I recommend National/Alamo Car Rental. They are accommodating. Thanks for the service.

Great service ! Excellent vehicl

The car I rented had automated steering in the event the car began to wander on the road. The first night I had it it was quite windy and I was fighting with the automatic steering to the point that I was seriously contemplaing taking the car back to Avis. Drivers who are going to use similar vehicles with automated steering should be warned about this. After the first night I found the car was a joy to drive. I also want to mention that I had accidentally left a book that I was reading at the Avis counter. I got a call the next day telling me about the book and to pick it up when I dropped the car off and sure enough, when I dropped the car off, I picked up the book. Thanks go to the Avis counter guy.

Excellent experience for the first time ..Thank you.

The vehicle was quiet, comfortable and a pleasure to drive. However, pick up of the vehicle left much to be desired. We arrived in a strange city, after dark and in the pouring rain. We were handed a key fob, and told that our vehicle would be just two buildings over to our left. After walking for some distance in the dark, we could not see any lit up AVIS sign, so looking at our black key fob, in the dark, tried to figure out which button might trigger the lights of our vehicle. Finally we saw lights go on, but have NEVER owned a keyless start vehicle. Again, in the dark night, had to figure out how to open the vehicle, then even worse, how to start it? After pushing the start button several times, I accidentally touched the brake pedal while pushing the button and it started. It would have been nice if someone took the time to show us where the vehicle was located, and it's features ---- especially in the dark and pouring rain. Drop off was easy.

Liked location and pricing.

They refused to honor the reservation

I didn’t find the car …. They said they don’t approve different drop off location. It was bizzare!!!!! Totally unprofessional