Beware… AVIS will NOT guarantee your rental. I had a van reservation and planned all my trip with this van. To my surprise they DID NOT honor the reservation and ruined my travel plans… Their solution? NOTHING… they simply said, “We can’t do anything about it, go to the airport office and see what you can get.” Just like that… I lost money on my hotel reservations and travel plans. I would NOT trust them ever again.