Cheap Car Rentals in Portland, ME

I thought I had reserved a vehicle at the Portland, ME airport, but it was actually at an off-site location and we had to arrange our own transportation to the other location in order to pick up the vehicle. The reservation through Kayak did not make this apparent, as the only indication was an address listed in small print. I guess I was expected to somehow know that the address shown wasn't at the airport (or accessible via an airport shuttle). The Hertz employee I spoke with at the airport location (young female, didn't get her name) was dismissive and quite rude. We had 6 people in our group so had to take 2 Ubers to get to the Warren location. The employees at the off-site location (Warren) were at least polite and friendly. The vehicle, a Honda minivan, did not appear to have been cleaned at all, having a good deal of sand and dirt on the floors and trash in the center console and door storage areas, and the jack and related items were just laying in the back cargo area instead of being properly stored with the spare tire. It was difficult to find where the spare was, then even more difficult to correctly store it all, so I sort of understand why it hadn't been propoerly put away, but it still should have been done. We did this before leaving the Warren location without offers of assistance, btw, as we needed all of the rear storage space in order to fit our luggage. The vehicle had a fairly hard-used and worn appearance overall, but ran well and got us around as needed. Overall, I feel like Kayak should be more clear on offsite rental locations, and that Hertz could provide cleaner, better maintained and less worn vehicles.

Hertz rental was good. But becareful using kayak because the fine print does not tell there are more fees once you rent the car. I would not use kayak again

Maria, the customer service rep at Hertz was amazing, helping us get an much needed upgrade!

Car was poorly cleaned. Agent was missinv from booth and two other rental car agents went to find ours. Then he started pushing upcharges. When I inspected the car snd found dents and paint chips he was again nowhere to br found to report them. I have used Enterprise for years but this was not a good experience. We did get nice and efficient service at thr drop off in Providence.

A Toyota Corolla is too small for a 6 ft. tall man.

I preregistered so picking up the car was a breeze. Car was clean and ready to go. Be prepared as inventory is low and rates are spendy.

Renting at off airport location was cheaper. Loved our RAV4!

Ease of booking car online and price was fair. We were able to drop offf car and walk back to hotel within 15 minutes.

Great little car. Brakes need a little work. Reported when we got back and they said they would take care of it right away. Good experience!

I reserved a standard SUV and what I got was a 4 wheel drive off road 4 Runner. 13,000 miles but it looked like it had 50,000 off road miles on it.

Easy pick up and drop off.

The service and pricing were great . The vehicle was ok, but had 42,000 miles, some rough edges (scratches and interior wear) and needed new tires.

Pretty easy pick up at PWM and super easy drop off at CLE. Car was nice and clean. We could have used a little guidance on the plate pass that we purchased before departing, but we figured it out eventually - AFTER not realizing we had to open it to get it to work.

Convinient

The car had a lot of dents and scratches. The drop was absolutely horrible. there was no one there and they didn't tell you where to drop the car off. causing me to walk to the terminal and almost miss my flight. probably won't rent from them again.

Wait time at the airport was an hour. However, the people behind the desk were friendly and courteous

You shouldn’t need a credit card to hire out a car. The website was misleading and a false advertisement as it did not make it aware this was necessary. In other countries a debit card would suffice

Service was excellent. Car was mislabeled and had to go in to clarify the black Escape I was supposed to get turned out to be a white Explorer. Service representative was great. Very professional and personable. Service man in the garage was great was helpful too when trying to figure the car variances. Car had Fla plates and was scratched on the rear bumper. Had remnants of dog hair, anf food especially behind the drivers seat. I had the seat all the way forward so it was very visible in the back seat. Steering wheel was sticky. Car ran great though.