Cheap Car Rentals in Tucson

Very easy, quick, and convenient experience right at the airport. Essentially grab my keys and go. Vehicle was virtually new and very clean. Very happy.

Explanation of how some of the controls worked.

Cost up compared to prior rentals but what isn't? Otherwise great experience.

Checkin clerk was rude. Car was horrible, dirty, very small, missing floor mats and rubber cover over brake pedal. Very poor value for a 2 month rental.

The Enterprise agent who handled our transaction at the Tucson Airport on January 14 was excellent! And, the Toyota Camry that we rented for seven weeks was clean, spacious, and in excellent condition. A first rate experience overall.

The pick up process could easily be improved. I waited in line for way too long just to confirm my email and phone number. We arrived seven hours later than we’re supposed to and it was midnight to my children. That line was torture. Everything else was great and staff were friendly. Do them a favor and improve that check in process please!

The service was smooth and easy, at both pick-up and drop-off. They upgraded me to a standard since they lacked a mid-sized, but the gas cost was still manageable. The only issue was the lack of a mapping software, meaning we had to travel with our own Garmin system. Using my phone would incur roaming charges.

Plain and simple. The car smelled like smoke when I picked it up. When I returned, I was charged for an outside cleanup of 300 dollars. I called customer service and they credited me. Theft is illegal Dollar of Tucson airport.

Drop off was easy and the return specialist was kind and professional. The rental agent was also nice. He was a little heavy on the selling of insurance, but still friendly.

Joshua the desk attendant started by saying he had given my car away. When I asked why and that I had paid for that specific car he sighed and said "I have had a shitty day. I DON"T need this". I had tried changing pick up time on your website and it kept asking me to sign in when I did not have an account. So I figured since I had paid they would not give my car away. There were three Florida SUV's there and he flat out lied and said the cars parked perfectly in front facing out to the parking lot was not theirs and refused to even help us pick up at another location. When we said he is lying about that he said "I will NOT give u the last car. Leave or I will call the cops". He threw us out. When I called his boss another day, He informed me that the cars were in fact theirs. THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD AT ANY CAR RENTAL COMPANY. He repeated how his day was "shitty" as if that were our problem and left us like that knowing I was under tremendous pressure to leave town. I will be reporting Hertz to BBB and write and leave feedback anywhere Hertz is mentioned. I could not believe the manager only said Joshua will need a bit more training!!!! Seriously? Common curtesy and doing your job is not something you can teach anyone. If he can not handle the pressures of his job he needs to not be there!!!!!!

Excellent

They didn’t have the car I reserved. It seemed to be kayak’s fault.

Overcharged me. Did not show me the receipt at airport. Only saw the overcharge in the email they sent after I had left the car. Now I have to spend time getting it fixed. 🙁

Super easy pickup and dropoff. Felt like a good value.

Be sure to figure out exactly how much renting a car will cost you. With taxes and fees, I was quoted price X. The Price I ended up paying Avis was 2.2X, despite returning the car in less hours than expected ,and full of gas...

car was a corolla minute at 55-60 car was shaking Passenger seat was a vibrating worlwind. Stopped to see if a tire was loose??? Bad alinement Basically a crappy uncomfortable 2 hour ride.. Hey how about spilt difference and refund in good faith.

Kayak did not have accurate inventory and overbooked my rental. I was not able to pickup a car after I booked and had a confirmation number.