Cheap Car Rentals in Dallas

Friendly staff. The vehicle was excellent and the 4AM drop off went smooth and fast. Was shuttled to the terminal inside of five minutes.

Desk rep was super nice, quick and helpful. Into the facility and into my car in 15 mins or less. It was not at the airport as described per website. You do have to take a shuttle which I was not happy abt but shuttle ran fairly quick. No complaints. Good experience.

Couldn’t not have been better. Picked up car 5 mins after arriving at office. Got a an upgrade on the car . Easy drop off at Dallas Lovefield next to airport shuttle . Service was very efficient…

Awful experience… one of the drivers forgot their license… Enterprise said no problem, just go to any enterprise location and add the driver… several hours and two locations later no results. We had picked it up from the airport which was 30 miles away but if we were told only airport location could add drivers then we would have just gone back to it. Also, we’re told someone would call us if any issues. When we didn’t hear and called, we’re to had to go to airport. We get there next morning, delaying our trip by another few hours, only to be told it had been done already the day before. What a royal mess. They did offer to waive 15$ fee to add a driver though!!!

The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!

Great all the way around!!

very poor service and my rental vehicle is not in good condition.

The price of the vehicle was great. And the vehicle itself was comfortable. I paid for insurance, but when i went to pick up the vehicle, they were not awair of this, and they offered me additional insurance through them, which i declined. I was told the car insurance (through KAYAK) was $11.00, but charged $22.00, this was a bait and switch. Honestly I would like the $22 back (for the the inconvenience). Thanks for your time.

Car was not detailed, just plain dirty. Key fob did not work. Very inconvenient unlocking door and entering car before alarm sounded.

I was quoted a $50 for my deductible and when I get there it’s $200. I would just like to know upfront what my real price is going to be when I get there.

Check out was a mess, no car where they assigned one. Then had to find a car and was a hassle. Not much communication and is confusing where to go or what to do.

The only thing I would have preferred is more flexibility with the pick-up and drop-off times, and an easier time contacting the office.

Horrible pick up customer service as I was told I was getting switched to a car but was giving a giant gas eating truck. Then They charged me 100 fuel fee at drop off after I put over $50 in gas down the road from the airport and now I have to be subjected to going through their crappy customer service trying to get my money back after the lady at the houston counter told me my money would be refunded and she fixed it. A $155 not even full day rental has now turned into over $300 in charges. I don’t plan to ever use them again.

Flight delayed hertz office closes 5;30pm. I prepaid and lost it. Do not prepay for a rental car

Definitely thought that I was renting from the Hertz at the Dallas airport but it was the one in downtown Dallas and had to take an Uber to get there. Then had to pay extra when I was there to be able to drop it off at the Dallas airport hertz. Also was sold an insurance for the trip which was another $150. Unexpected costs are not an ideal situation.

Everything was explained to me the car was on time, clean, how to get around Dallas.Donta Smith the district mgr took care of me couldn't have been anymore helpful. please thank him for me TomGruber

We rented a car. When we arrived, they did not actually have a car to give us. The people at the desk offered absolutely no help in resolving the situation, and instead directed us to call the main booking number, which was a hellish loop of electronic switchboards. Absolute travel hell.

Appréciated upgrade in Gold, easy pick up. That beeing said, car had some defaults : low pressure on one tire and mainly the driver wiper really out of service, almost impossible and really unsafe to drive under heavy rain like those days in Dallas.

Pick up was a bit confusing we requested a seven passenger vehicle initially they had a minivan I went to look at the minivan and they altered the reservation to a Ford Explorer before I could confirm the minivan would’ve been a better substitute for the Pathfinder because we were taking a road trip from Dallas to Florida with five passengers and all the stuff you need lots of luggage let’s just say

Very courteous staff at both pickup & drop off. Car was ready & clean.

Made a reservation only to be told they had no cars available once I arrived

From the moment we walked up to the counter the gentlemen helping us was very rude and had an attitude towards us for no reason. Then when asked about the car we reserved he quickly cut me off and said, "yeah we won't guarantee the car you booked is here, you will just get what we have". We specifically had reserved and asked for at least a 7-seater due to our family size, he got an attitude and said "well you will just get whatever we have so if you have an issue with it I guess just follow me to the garage and you see can see for yourself." So we walked out (he actually walked very fast and completely left us behind). When we got to the garage, he showed us a Nissan rogue and when I said well that wont work he again cut me off and said Well that is the biggest car we have so I can't help you any further and started to walk away again leaving us in the garage. Then another employee came over and started laughing and called the employee over and said "man that's not even an L4" and pointed to another much bigger car and said, "that's the car they need bro". I thanked the other actual helpful employee and then the one who was originally helping us just got another attitude towards me and said whatever you can have that one then come back inside so we can finish your payment. By the time we got back inside I was frustrated to say the least, when I made it back to the counter the first thing the gentlemen said was okay and theres an extra insurance charge the cheapest you can do is $300 so you will do that one and we can process your payment I need your card. There was no explanation or anything it was just very rude and so I said forget it all and just walked away. I will never use your service at DFW airport again.

No inventory available while traveling with a family of 7. Was forced to upgrade to a van that was having mechanical issues and customer service was unwilling to financially accommodate until the vehicle return. There was blood on the drivers seat, back seats were covered in sticky trash, and the tank was half full when it was marked as full. It was the worst car rental I’ve experienced throughout my travels.

Pick up Our rental as soonest we drove out of town the oil light came on Check the oil there was no oil in the car I had to put oil in the engine so I won’t burn out on our trip also Windshield wiper fluid was out also had to refill it Front bumper under plastic came off rubbing in the highway This car was poor serviced and was not maintained Very bad experience with this rental

Poor customer service.

Return policy ia terrible

Arrived at the rental centre and was told a car was not available so we had to wait hours to get another car and had to pay extra money as they only had SUV available