Cheap Car Rentals in Northwest Dallas, Dallas

The manager told me that it would be difficult to find a car for me even though i had a reservation and a confirmation number. “We shouldnt have guaranteed you a car since you are not dropping it off here.” Not sure why he said any of this since i had a confirmation number.

Price was good but everything else was poor. No cars in reservation size or larger were available when arrived. Was told to go to the next level only to find that many of the cars were missing keys. The only car of our reservation size was in poor condition, abandoned vehicle sticker, marks on the outside everywhere, severe oversteering, and gas tank wasn't full.

Impossible to get someone on the phone.

Both pickup and drop off were easy and smooth. The lady that helped us pick out the car on pickup was EXCELLENT. Our car was great and just what we needed.

The car was dirty at pickup.

The service and car were wonderful. The only criticism is the insurance policies. My personal insurance will cover everything but loss of use. In order to get that coverage I needed to buy the most expensive coverage; that is, the full coverage. I think that this tactic for getting customers to buy full coverage is awful.

The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!

Agent difficult to understand due to accent. Never told us where to drop off vehicle. Probably not using them again.

You should put a few signs to guide the customers to the exactly Advantage car return site at the rental care return(DFW airport). I had to spent more than 20 minutes in finding out the correct site for Advantages care return

For what I paid I should have gone to hertz , the car was terrible and had some mechanical issues. It kept making really weird noises and I honestly thought it was going to break down

Bad experience. They gave me a car without extra tire( inside) I had a flat tire Road assistant couldn’t help me. I return The car before the due date because I had flat tire and they didn’t refund me anything even though my Uber money back . Very sad

Great rental. Pick up line moved quickly and drop off was an ease.

Drop off was a little hectic.

Only 1 car to choose from, long wait to get to pick up the car, could have had more staff if they were that busy. Other than that it was pretty good. Quick drop off. Good value all in all

Excellent. I will use them again.

I had to use another rental agency because that one was closed

Left me stranded at the airport

Will never rent here again.

No cars. I was stuck at DFW. There were no cars.

Our experience was absolutely awful. Pickup was an absolute mess, and getting a shuttle to the area (we were told we would get one) took multiple calls to actually come pick us up. They dropped me off at the wrong spot and I had to walk. The car itself was fine, ran good, and was clean. Drop off was also a wreck. The gate of AVS was locked so I couldn’t take the car back to where I picked it up. They wanted me to drop it off in a parking lot at the airport. The provided address sent me on a hour long goose chase. I almost missed my flight. I never found the parking lot and ended up having to leave it somewhere else. Overall the customer service at this establishment is GARBAGE.

102k + miles on a van ridden hard and put away wet. Rough. Office staff was very friendly.

Customer service almost did not exist. As I was ready to go pick up my Van they told me they don’t have it available. No alternative was offered. I was left with nothing still fighting for my refund