The Staff was not friendly was late for 30 minutes because he went to eat & tried to Fool me to get an expensive car without insurance instead of Smart that was initially of agreement. The only good guy was the parking Guy. Initially I had booked a 4 doors car, then a smart and then a BMW
They Could not be late root and good inform me before I go there that there is no car as the one agreed! Worst experience ever!
The employee in Hertz, Sants was very rude. Unable to explain properly the conditions. She explained the coverage for the car I reserved but then she told me I am having another car, because they don't have the one I booked, so the coverage was triple price, etc.It took one hour to give me the keys.