Cheap Car Rentals in South End, Halifax

Great service Quick and easy Good suv option

It could not have been better, I was slightly nervous as never having used kayak or budget before for car hire, but everything from pick up to drop off was easy, and went considerably smoothly, even adding a couple of extra days to the duration of the hire

Price is a little high

The pick up/drop off was fast and easy.

Great service. Car was excellent

The INCREDIBLE staff at the pick up counter in Halifax.

The car was extremely comfortable and light on petrol

Picking up and dropping off the car was a little time-consuming and involved a lot of waiting around. Aside from that, I had no issues whatsoever. The car was clean, comfortable, and in good condition, staff were friendly and polite, and there were no problems.

We found the staff very friendly and accommodating our needs. The location is great - right in Halifax downtown core. The only problem is the Avis rental system which, as a standard solution, cancels your existing reservation if you are late for pickup. Even though we’ve informed the staff that our flight is late and we cannot pickup the car before the rental office is closed the system requested to cancel the contract and open a new one, if cars are available…. We were just lucky that the Manger helped us to rectify it but we could not extend our rental for another day (that we lost due to late arrival). Overall great experience dealing with Management!!!

Price Service

Dollar Westin Hotel Halifax 1. Was very long in attending to me while the attendant was on a long break. 2. failed to clean the car upon handover; 3. Gave us 2 keys together with unbreakable wire. 4. Upon return would not inspect the car at all with me when asked, and said he was busy with customers ( none there for 25 minutes) while talking to his girlfriend. 5. Did not leave manual in car. 6. Neither Attendant asked the customer if everything wss OK.

Quick and easy pick up and delivery. When I was picking up it was raining heavily and the one of the employees brought the car around under the hotel entrance canopy, which was exceptional service.

I thought the staff was nice, but the hotel let someone block my way out so I had to sit for 10 minutes before I could leave because someone went shopping and had to load all the bags while a hotel staff member blocked the driveway and the shopper blocked the fire lane. Also, would not have rented here if I knew I was getting a charger. They said it was the only “small car” they had. A charger isn’t a small car, it takes up a full lane and the hood is so large it reflects sunlight into the drivers eyes and is blinding. Won’t rent here again unless they have actual small cars available.

Superb service from booking in to drop off; wonderful people.

I had requested a sedan. Upon arrival, I was advised the only option was a jeep. This was very disappointing. I regularly drive an SUV but the jeep was large and boxy. I was on edge driving the vehicle throughout my rental period. While I do recognize rental vehicles are in short supply due to a shortage of cars and high demand, I continue to be frustrated that my 'only option' was presented as a jeep while others before and after me were provided with easier to drive options. I was relieved to drop the jeep off at the airport. I considered returning it after day 1 but the flexibility and understanding shown by Hertz staff was cold and verged on inconsiderate. When I am spending over $900 to rent a car for 5 days, my expectations are high. With my daughter in University at Dalhousie, we will return to the area. I will be very hesitant to rely on Hertz in the future or mentally prepare myself for substandard customer service.

Actually I don’t like customers service

The Halifax Thrifty at the Westin Hotel where we picked up our rental had very poor service--we would never rent from them again. The people were rude, the car was not at all clean on the inside (gunk on the seat, children's hand smears on the windows, etc.). When we asked them to clean it, it was as though we were asking for a huge deal. They did send it back to be cleaned but much of it was the same and reported as being "stained" so it wouldn't come out. When we got to our place we took a wet cloth to it and it came off no problem. Should we have to clean our own rental car??? They also have a policy that they charge for a second driver (even though we are married), the rate that they were quoting per day was crazy and felt like a cash grab. We have never had this problem with Thrifty before, in fact when we went to another location they changed it so we could both drive with no extra fees. This was the worst car rental experience we have ever had--and we rent cars a LOT! I would suggest never using this location again--when we looked at other reviews (of course after we had trouble at that location) it was clear we weren't the only ones.

The car was fine but very expensive and then had to pay extra for another driver. Thrifty also wanted a $300.00 deposit (which I am expecting a refund on). When we picked up the car, I had to let them know that most of it had already been prepaid when that i something that should have been on their computer. When we dropped off the car, there was no one at the deck (it was Sunday). OK, I understand people wanted to be off on a Sunday, however, the staff should have told us when we picked the car up that no one would be there so I can only hope that there was no damage to the car while it sat in the parking lot.