Cheap Car Rentals in Ottawa

Pick up and drop off service in both Ottawa and Downtown Toronto was great. Both members of staff were very helpful. It was quite expensive but the staff and ease of the process made it worth it. You don't usually get that level of service in my experience when renting cars.

Friendly and exactly what we expected. Never had a bad experience with Enterprise

A very friendly people, and give a lot of help Thanks

Good

All was perfect

Should calculate fuel usage and then return the unused price back

Just the location is terrible.

It should have been made clear that off site pick up was to avoid the Airport surtax. This was not a problem and solved by a short taxi ride.

The car was very clean and comfortable, rode very smoothly and quietly. I appreciated the fact that I did not have to return it to the downtown location but could leave it at the airport when I leave. Saves much time and effort when leaving on an early morning flight. The price quoted was very competitive. I will probably use Kayak again when I rent my next vehicle.

They did not have the van I rented and did not call to tell me. I drove all the way out there to find out and all they said was oops.

We filtered the search results to find a car with Unlimited Kilometers. It was written in bold on the booking. When we arrived to get the car, we were told that the fine print limits the kilometers with a daily max.

Overall great experience. You call for a shuttle at the airport and they come in about ten mins to get you. The car was overall good - we got the surprise one and it was a Kia sedan. We’ll maintained car. We’d rent from this company again!

The car drove well and they were accommodating as i came late due to weather however the tires was not winter ready or rather bald, was slipping at less than 20km/h. The usb charging dock and geated seats did not work. But the car did what it needed to do.

Staff was courteous upon pick up and drop off. I had unlimited kms which was nice because I needed to drive 200km to and from the Ottawa airport. Overall, good experience for what I needed.

It was a smooth and easy process for drop off and pickup.

We had to insist on checking the car conditions in our presence at drop off like we did for pickup. Else the practice is to do it later on and send the observations to the customer by emails.

I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.

The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …

I made the purchase on the Kayak website for 180.00 when picking up the car at Avis the amount charged was 380.00 ..... a real naughty thing. A real steal. As I was at the last minute to go to the airport, I could not rent the car elsewhere. I've been robbed...

Customer service was awesome and the car was clean and on time.

Fast easy pick up ! Personable staff - Easy drop off as well . Highly recommend the Avis on Gladstone in Ottawa .

These guys are extremely flexible. I got stuck at the border twice and both times they allowed me to return the car 4-6 hours late, without any extra charge. Once the car was not clean and had smoke smell so an hour was wasted at pick up. Without any demand from my side they gave me a refund of 25 CAD to make up. The guy Vivek, is extremely friendly and accomodating. The downside of my experience is that I am still waiting for the refund of 500 CAD a month later, despite several reminders.

Friendly staff and a brand new car. Previous driver must have chain smoked in it, so I had to but a deodorizer, but other than that, very friendly, great service. Highly recommend!!