We reserved an Opel vivero or similar and they wanted to give us a station wagoner ,so they cancel the reservation and asked us to pay twice more; and we lost three hours of our journey.
I didn't get any compliment after my car break down in Grindelwald and i need to go to Zurich airport (2-3 hours) to pick up replacement car
6.0
Okay|Jul 2016
- good service from Sixt - good value for money - Brand new car
- taxes were supposed to be included in the amount sent by Kayak. However, Sixt added 20% VAT. The agent said he could not do anything since this part of the process is done automatically and should be checked by Kayak :/
Enterprise took the time to explain how their policies worked in France regarding the initial deposit and eventual refund. In addition, they gave a great overview of the car the morning of our rental so there was no question where things like the spare tire, jack were. All in all, very good experience.
Nothing.
10.0
Wonderful|Apr 2016
Friendly and informed staff, all as promised, in and out in matter of minutes.
10.0
Wonderful|Dec 2015
friendly, bilingual staff. close enough to Gare du Lyon but much better prices/availability