Cheap Car Hire in Robben Island, Cape Town from ฿241

2 things were not good. I booked to collect a car at 2pm on Sunday and was then told 2 hours before collection that the branch closed at 1. I was unable to change my plans to get there by one so I had to collect the next day only Dropping at the airport was very difficult to see where to drop as the signage is distant and faint.

I was under the impression I had already paid for the rental. They told me that was just a booking fee, and charged me an additional $50 USD. There also was an incredibly long wait to check in despite there being only one other person in line in front of me. The staff also said I could have asked to have my status transferred to the SA system, but I was not aware I needed to do this. I am wondering why I spent $50 through Kayak, will this be refunded?

It was good.

When I booked the car I was quoted a cost. After I returned the car I was charged an amount that was 40% higher than the quoted cost.