Pick up was easy, everything was explained. The car was damage free and operated as exspected. It worked space wise for our luggage and was great in the rain.
At pickup was informed Invercargil roads were all closed (which was untrue), so I may not be able to drop the car off at scheduled point, but if I made any changes to the dropoff location I would be charged extra by Budget. Very unhelpful, and very unfair to charge customers extra due to weather events outside of our control.
The car was what we expected for what it was. We had an early flight, so when dropping off at the chch office it wasn’t open at 6am (fair enough) but instead of offering a taxi number on the building to get to the airport maybe 1 or 2 designated spots at the airport could be a nice option. 1800-0900, otherwise drop at the office.