The location address given was wrong. It took me to the middle of the road. I ended up paying a taxi a lot of money to drive me to 3 different locations before finding the right one. It took over an hr to do the paperwork and get my car. For drop-off I was told I could drop it off early and there would be someone there to take me tk the airport. When I arrived nobody was there and I had to scramble to find an uber to get to airport on time
Flight from Dammam as late for half an hour, consequently we have landed bit late and reached to the counter for taking-ver the CONFIRMED reserved CAR but NO ONE were available at the counter and I was in troble with my family including infant boy.