Cheap Car Rentals in Golden Square Mile, Montreal

Everything was good except the insurance!

Unfriendly service

I was surprised there was no WIFI as I needed to text urgently, I was directed to a "public park" a few blocks away to try a public connection! really? for a big "reputable" company disappointing

The gave me a "full tank" that was half water... Same route and speed both ways: it used 19L there, filled it up and used 11L on the way back...

Drop-off is messy, the parking guy doesn't seem happy about anything.

Run away from this agency

Took 20+ minutes to get car ready

I tried to extend my rental for an extra day, but after spending way over an hour on the phone with about 5 different people, nobody could help me so I was unable to keep it. It was very frustrating. I kept being told my rental had a hold on it and to call the pick-up location, but that location was closed on Sunday.

Verify your car carefully, take the picture around the car, show those crashes mark and ask the representative of Herz sign the paper. When I pick up my car at the parking myself, the SUV has 10% damage marks around the car. I took the pictures, back to the rental office and asked them to sign the paper.

Aucune indication claire pour la recharge électrique. J’ai payé les frais extra pour recharger quand je voulais sans avoir à payer ou ramener la voiture à pleine charge et dans plusieurs stations à recharge, ça m’a indiqué “fond insuffisant, impossible de charger” je n’ai rien compris et Hertz ne répondait pas au téléphone donc c’était hyper stressant. J’ai été dans un stationnement intérieur et payé 2h pour pouvoir la recharger. On ne m’avait aucunement expliqué même si j’ai dis que c’était la première fois que je conduisais une Tesla. De plus, j’avais l’impression d’avoir des pneus d’été tellement la voiture n’avait pas d’adhérence.

All good except the drop off at the airport. There was no one there to greet us and no directions on what to do with the keys.