The Budget staff seem grumpy. Both in Prague and Budapest. Not a big deal but seems consistent
Very friendly and helpful
Very Good|Jul 2022
The access to the rental place is not well marked, cars are examined in semi-darkness of the garage. Communication with the staff could be better.
Processes for both pickup (Prague Train Station) and dropoff (Salzburg airport) were not clear or well-labeled. Took too much time sorting that out. Car was OK but I really wanted the smaller sedan that I reserved and not the larger SUV that I got "upgraded" to. Otherwise the car was clean and like-new, so that was good. Overall an OK experience, but I've had better with Budget in the past.
Car was in great shape and worked well.
I tried multiple times to contact both Kayak and budget to change the reservation and neither could help.