When I went online to rent my car, I started on the Albany Intl airport (ALB) site, I picked my deal and thought I all was set. When I arrived at the ALB counter I was asked for my name. When the attendant couldn't find my rental, she asked for my confirmation number. Then I was told my car was rented from the Hertz office on Central Avenue (CA), approximately 5 miles away. I then asked if there was a shuttle over to CA, and when she said "No", I asked how I was supposed to get there, she shrugged her shoulders, and said, "I don't know, how about a cab". I luckily was able to get an Uber ride to CA. When there, I asked if I could drop it off at ALB and was told I would be charged $59 for some kind of relocation fee. First of all, there should be some kind of warning when you're sent to an alternate site for your car. Secondly, I think its BS that the car can't be dropped at another (same company) office. I was happy with the original deal but when you tack on another $40 for round trip Uber or $59 for relocation fee, it's ridiculous. I won't be using Hertz or Kayak in the future.