Reserved a car, but the car wasn't available. Budget offered a higher cost car, for almost $40/day more than the original price. That was unacceptable, and I was ready to find another rental place. As I was standing outside figuring that out, someone returned a car, and the guy at the desk told me he could let me have that for $10/day more. That was preferable to finding another car, but still disappointing. On the positive side, they turned the car around quickly.