Cheap Car Rentals in Atocha, Madrid

Nothing to change, exceptional service

Pick up at Atocha station - Difficult to realize that the pick up is on the parking lot and not at proper Atocha Station - 3 ppl were at the counter but only one was attending customers (There is still a sign on the door that only one customer is allowed a time inside) - Information about refilling the car with petrol at time of return was first confusing. "The message was "our rate of Euro 1,20 is cheaper than at regular petrol stations". The detail that the charge would be the costs of a full tank instead of the actually used petrol was explained in detail when I asked the employee to repeat this information again - When I got to the car, I realized many scratches on the vehicle, especially on one side at the back. This was not adressed to me. I asked another employee who walked by if this is normal and that none had pointed this out? Hi responded "Didn't you sign the contract?" I should check there to see if this damages are noted down. I looked in my inbox but the electronic email had not arrived yet, therefor I went back to the counter to lign up behind another customer. When it was my turn, the employee looked for the the information and explained that there is a "code" of several numbers that protocol various damages on the car, so everything is ok but I should still take photos for documentation.... -- Return Barajas The service at the return at Barajas was professional, quick and the person received me with a big smile as well!

Got a brand new Alfa Romeo Tonale when I booked a midsize. Couldn’t be happier with the experience.