Very bad experience. Few hours before i picked the car, they called and said there is a breakdown. Offered a smaller size car and didn’t change the original price for the car i should get. Promised to provide me with the requested car as soon as possible but for 4 weeks i sent lots of emails and lots of calls but no response or action from budget. Really not satisfied and they took the money. Spoiled my holiday and had to make extra milage dur to that and changed all of my plans. Basically my holiday in germany was ruined because of that
The unreasonable drop charge of the car in Milan. Next time I would not pick Avis automatically as I use to do always everywhere Also due to rain conditions the agent didn't declare on existing damage to on the front wheels cover.