Cheap Car Hire in Alameda, Portland from ฿231

This is the most terrible car rental experience I have ever had in my life.

If we could be told if cars are being held and better communication

Excellent car but not a good location for the rental office.

I have never in my life had such an awful experience. How I was treated and spoken to by the staff girl was unreal after just not having my car for no reason. Will never rent with them again!

I called several days in advance and was told all was confirmed (after booking months in advance). I arrived at the pickup, only to be told they didn't have the minivan I reserved. They proceeded to say that the 3rd party sites didn't communicate well with Enterprise and hinted that I should have booked direct. I showed them my confirmation that had their logo and address while they attempted to get me to accept a 4-5 passenger small SUV. I was transporting part of a team, so that wouldn't work. They said to come back the next day because there were no minivans in the city...even though I had reserved one. So I drove the 25 minutes home and 25 minutes back the following morning. They found and cleaned one (great!) and attempted to charge me nearly double (not great!). Fortunately I caught it, and all ended well. Was just a HUGE hassle and delay, mixed with 3 employees not seeming to know what was going on.

This was not at the airport. We went to the AVIS at the airport and they did not have any cars for us and the other rental place was closed. I will not be booking through kayak in the future.

Very efficient, van was brand new!

Easy pick up and return. VW Tourig was excellent and performed perfectly.

This place was a nightmare. I rented a CX-5 or similar compact SUV. When I showed up to pick it up, i had to wait 15 min while the lady at the counter took a personal call. Then she told me all they had was a suburban for me but she couldn’t find the keys. The guy with the keys was Mia, and his walkie talkie and phone were apparently at the counter After waiting a very long time, the girl at the counter finally told me to walk to the parking garage to meet the guy with the keys. When I got to the car, he was still cleaning it. He stopped cleaning, handed me the keys, told me not to worry about the warning lights or the broken visor, and then disappeared before I could ask any questions. I got in the car and realized it only had half a tank- not a big deal but they just handed me a half-full gas guzzling machine for my 6 hr drive to the pre-identified drop off destination. I had to get gas twice which was not Part of the budget. I dropped the car off the next day, 2 hrs early, with more than half a tank of gas left, was ushered out quickly and told I was good to go. Now I see I’ve been charged more than 2.5x the amount I agreed to pay and I have NO idea why. I would absolutely not recommend this place.