Cheap Car Rentals in Mattapan, Boston

It was convenient. I was told that we would be picked up, just call. Called the 800 number was told to hold for a minute was on over 45 minutes, had my husband call the local they never answered. Gave up on the 45 minute hold. Took a taxi when we got there was told they don't pick up on weekends. I had called before I left for the trip and specifically told them where I would be and the day and was told no problem. They did make an adjustment for part of the taxi fare. Return was pretty easy. But the girl didn't know the number you had to call for the shuttle. Fortunately we hit a very nice lady who helped us out.

This rental was good value for money. Rental was an SUV and pick up and drop off was different locations, which can be costly. The staff at both locations were friendly.

When picking up vehicle there was a completely unexpected “one way charge”. The car was booked as one way from the first moment. It is hard to back off at the moment of picking vehicle up with no alternative arrangements. If this charge was shown in the booking we would have booked elsewhere.

Flight was delayed and the rental facility was closed and I had to get another car. You can’t cancel your reservation and they close at 5. They are NOT at the airport. It is 15 minutes away. Beware! Run! Go somewhere else!

Service was good on both ends. Mixed on the car itself. I got a great deal and a better car than expected (Rav4 when I paid for a Ford Focus or equivalent). However, it was a car someone had smoked in previously. You can't get that smell out and while it wasn't overpowering and didn't ruin my vacation, it was inescapable whenever I drove even with the windows down. You should just take cars like that out of circulation.

Paid over $200 more for an upgrade because they didn't have the car I prepaid for