Cheap Car Rentals in New Town, Edinburgh

Staff were really friendly.

Drop off with John at Avis was really great! Such courteous and friendly service. So nice to see such professionalism. Would be great to have instructions in the car for using Satnav maps. I used my iPhone but was a little confused with car screen presentation at times. Overall a fabulous experience and would definitely recommend Avis at this location.

The car was to come with a GPS but it wasn’t installed. They don’t provide portable GPS units. Fortunately we have a cell phone with us and the charge cord fits. They were very helpful in explaining the car’s features and the car manual was supplied.

We had a great experience with Craig at the rental counter when we realized we booked from the city location. He got us taken care of and on our way quickly

Our car was not available when we arrived and it took 2.5 hours for them to get a new one. The replacement car was much larger so they charged us double for the “upgrade”. Very unhappy with the experience.

The location is hard to get to, and the representative tried to upsell us to a Mercedes for an additional 500 pounds to the point of almost arguing with us that we booked the wrong car. The online insurance I bought was also not accepted either and we had no idea until I got to the counter, so I lost that money too. It cost me another 250 pounds for their insurance. The car was clean, and got us where we needed to go.

Easy pick up and drop off. Friendly staff. Great value.

A car was available for me to drive. That was good. The bad: 1) Original quote was for £ 275 - the local Hertz desk charged me £ 691 and tried to charge me over £ 800!! 2) I requested an automatic transmission and got a stick 3) there was a huge scratch in the rear passenger door 4) There was no return sign at the Inverness airport for Hertz, all the other rental car agencies were represented but not Hertz. We had to drive around for 10 min trying to find it, and luckily saw the tiny Hertz sign upon leaving the airport. Kind of a disaster regarding the drop off.

We enjoyed our Ford Kuga for our Scottish Highlands road trip. Although the car doesn't have the oomph as other cars, it certainly met our needs. The car had ample space for our luggage and provided a good ride.

Our experience was awful. Despite our reservation being “unlimited miles”, they said that was wrong (the booking platform got it wrong for all North American bookers, then forced us to pay 36gbp per day to take out their car). Sent us into the highlands with only 50% battery,gave no/wrong direction on electric vehicle (we ran out of power in highlands and didn’t make our destination), it was the worst, more stressful experience

Forces you to buy there better package if you book through 3rd party

Got charged a TON more money when we showed up to pick up the car. Almost double what we’d already paid. Maybe I got swindled but it felt very expensive.