Cheap Car Rentals in Downtown, Kansas City

Car was in terrible condition (cracked windshield, smoky smell inside, scratches on exterior, interior was dusty and dirty), no walkthrough with the agent to determine pre-existing damage—he just handed me the keys to a beat-up car. Agent overstated gas available at pickup (full when it was only 3/4 full), and vastly underestimated mileage at pickup (by 800 miles!). Upon return, the agent eyed me suspiciously when I said the A is agent had t competed a walkthrough and the damage was pre-existing. I showed him pics I took in the lot before driving away to prove that the damage was already there, but now I’m worried Avis will send me a fraudulent bill.

Quick , easy.

Only problem was the windshield wiper fluid did not spray/ work. Had to stop a couple times to scrub off windshield

Hertz did not even have the car, none were available even though we had a confirmed reservation through Kayak. Don’t rely on this reservation system!

They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.

Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.