Cheap Car Rentals in Little Havana, Miami

They cancelled my reservation without contacting me and they did not refund the money I paid to make a reservation.

The place had the worst customer service and the price was run by a bunch of rude greedy people trying to nickel and dime you! Never go there again. The price on Kayak wasn’t even close to charges ! The place is a scam!

The staff was so friendly and helpful. But the rental experience was atrocious, ended up costing me more than double what was expected because i was a fl resident (i am not a fl resident but i had an old fl drivers lísiense with me which is what i was using). I explained to the check in agent that i was home visiting but had not been a FL resident for over 5 years. For some reason the cost is astronomically higher for a FL resident. Ended up paying more than i would have if I’d rented from a more reputable and convenient rental center. All together the check in and pick up took over an hour which is too long.

Routes is the worst company , two hours in a line waiting for the car, employee service is really bad, I thought to save money in this company because it was cheaper than others but they made me pay more for one insurance that I already have bought on line , so at the end I pay more and lost one day of my vacation

online estimate was $71 for 4 days actual cost was $240 due to mandatory liability insurance@ $30/day + optional $13/day tolls coverage $30/day for liability (no collision) is a scam also fuel was less than half to start (return same) which is a hassle- the majors always start with a full tank-

I was unable to rent as the agency does not accept AMEX which I wanted to use. Also, their express pickup (bus) phone number goes to voice mail (never returned my call). Also, the agency requires (unless one has a proof of insurance with you) to buy insurance and to pay $12.99/day for the SunPass. We cancelled, did not rent and was forced to Uber our way around (would have missed the wedding we were attending if not). Stay away!

More transparency on the cost. $400+ more than expected with other fees and insurance. Would’ve been cheaper to go with larger brand like Avis , enterprise etc.

Have hidden charges and they ask you to get extra insurance even you have one.they put lower car deal but they charge more. Not recommend to others