Cheap Car Hire in Belmont / Hillsboro, Nashville from ฿231

Terrible experience.

Car was obviously had been smoked in. Very unclear about drop off was supposed to be.

Hertz did not honor our reservation. We were forced to find an hotel for a night. We booked with another rental agency for the next day.

The staff at the Downtown Nashville Enterprise on 8th Street during the Christmas ‘22 Elliott Blizzard aftermath and the Southwest Airlines debacle, got me into a rental car so I could drive over 750 miles home. It was a challenge as they had few cars that morning but they worked hard at it and made it happen. They were pleasant and diligent and caring. I’ve never seen anything like it.

They were friendly but inside of car not so clean. They did however discount me 10 percent. I also drove the car away when it said, Maintenance needed on the dashboard. They probably shouldn’t have let me use that car until it was updated.

They made me park my vehicle on the street instead of their parking lot that was monitored. I felt like I wasn't sure I was going to see my vehicle again. There were plenty of spots open for them to let their clients park in the lot. Not the best experience

They did not have a car for us on the day we reserved - I had paid the deposit too. We had to go to a different location the next day - which actually was more convenient- the 1st car we got had expired plates - which we didn’t know until we got pulled over by police!! had to drive about 30 miles out of our way to exchange cars. There was no sense of urgency to help us with a new car.

Car was dirty and bald tires.

The rate changed while we were standing at the counter.

I know all businesses are short staffed. They had one person helping customers. He did his best and even with the long lines he kept a smile and was very polite. Our problem was the car itself. It was all dented up and you it smelled like an ash tray and we are NOT smokers. If we had not been on a tight schedule I would have gone back in and stood in line and would have asked for a different vehicle.

Avis did not have the van we reserved. They told us they did not ever have the type of can we reserved. We had to push get alternative vehicles.

Received a call on the morning of my reservation (made months earlier) to say that they had no cars at this, or nearby, locations. They had no interest in helping me solve this problem and insisted that this was normal(!!). They passed me around on calls at my insistence that they help me solve this problem. Their system was also down so they wouldn't even tell me my case number to follow up with. Absolutely noone acted concerned about their company's behavior. Avoid Avis at all costs.