Cheap Car Hire in Elizabeth Part / Glenrock / Newtown South, Norfolk from ฿196

They did not have the car available that I reserved

Speedy service, clean car for a good price.

The car was at another site from the airport. I paid $15.00 for a cab to get to the Hertz site. I was informed to return the car on Sunday morning to the same location. In order to cancel my reservation a return trip to the airport would be needed. I had several meetings to attend that day. October 23, 2022, Sunday morning the plane departure at 6:44 am. I contacted via phone Hertz and was informed it was a prepaid account, I made an attempt to get a cab at the airport at 4:00 am, and no cabs available. I returned the car at the airport with Hertz. It was very frustrating, and uneasiness. How can I return a car at another site with no cab available, and the possibility of no one to pick me up, and to return to the airport. It would have been better for me to return the car to the airport. Eventually, I returned the rental to the airport due to no transportation to the airport at 4:00 am.

Sorry, I sent the review to the wrong group. Dr. Joseph Jones

The receipt gave ORF as the site to pick up the car; but the address stated was on Military Circle. So where do I go. I went to the address. The place looked like it had been closed for awhile. So i get to the airport and have to ask each company if the deal with Payless. Budget does. They don’t have a convertible….haven’t had one all summer. BUT THE WEBSITE OFFERED ME A SILVER VW BEETLE CONVERTIBLE!!!!!!! Whatever happened to customer service AND INTEGRITY? “In fact we haven’t had any cars all summer!!!! But we couldn’t shut the website down.” WHAT???

Where to rent the car in the airport was confusing. Need a sign by Budget and Avis

Excellent staff - Dwight C. Thomas did a great job of getting all the issues resolved on the rental.

I have a major credit card, but it don’t have $1,500 on it, so I couldn’t rent the vehicle I needed to go on my vacation. I was able to find an independent owner and the cost is less expensive then enterprise. For now on I will be using the independent company it’s no headache or hostile when renting a vehicle from them. Thank you but no thanks for future business with enterprise. I will be telling everyone about the company I use.

I booked to pick up at the ORF airport and when I got there, my reservation was for an office a couple miles away. I ended up paying the walk up rate rather than what I had booked