Cheap Car Rentals in Chinatown, Oakland

They texted me two days before my reservation saying they didn’t have either of the vans I rented. The manager had the nerve to say on the phone “a reservation isn’t a guarantee”. If it isn’t a guarantee then why would I ever reserve a car with enterprise again? Anyway, it was a major bummer. Had to cancel my whole staff party that we put so much work into planning because I couldn’t find another two 16 passenger vans for a reasonable price. :(

Everything was great. The folks that checked us in and went over the car were super polite and helpful at pickup. Dropoff was seamless and fast. Great experience!

Bait and switch…

The Hertz representative was extremely friendly, super patient and did a great job helping me change my reservations. Otherwise, the office was barebone if you care about that kind of thing, and you do have to walk a long way to get your car.

It was hassle free and great price

Car needed a wash, needed air in tires, inside of windshield was dirty, rear tag expired as of June, insurance card and registration expired

hours to pick up