Cheap Car Rentals in Five Points South, Birmingham

Easy checkout and return! Great value! Please check tire pressure beforehand.

The amount of time I waited to get a receipt after turning the car in was excessive. They had a few employees handling three different rental-car companies.

The National / Alamo service counter was not open inside and there was no sign on the desk to indicate that they were located outside under the parking garage.

I arrived to the Dollar and they did not have available cars.

Dollar at the BHM airport is basically nonexistent. There is apparently never any staff at the desk, there is no kiosk in the garage, and no one to help you figure out how to actually get your car. Avoid using Dollar here and just go for a bigger name rental company.

Person that gave us our key at Hertz counter was totally passed out with her head on the counter. Drop off was poorly marked and unorganized. Price on your website did not include many fees added at airport (approximately $95). Price of vehicle was already overpriced for such a budget/ low grade vehicle.

Wouldn’t except my chime credit card after I drove one hr to location. Let me book reservation a wouldn’t let me rent.

Excellent gas mileage. Hefty fees and taxes.

I reserved a vehicle with the intention to tow a camper the next day. I then called the company to make absolutely certain the vehicle had a tow hitch as other companies I have rented from always did. They informed they did not permit towing with their vehicles. I then cancelled the reservation (all within 30 minutes). They charged me a $50 fee for cancelling within 24 hours of the rental, but they, of course, ignored the fact I did so within 30 minutes of making the rental reservation online to begin with. The rental location was closed as I did this late at night, so they had taken no action whatsoever to prepare for my rental. Long story short, I will NEVER do business with this company. Too many others to choose from. Screw me once, shame on you. Screw me twice, shame on me. I don't give second chances to do me dirty.

The car smelled of smoke to the point that we had to keep the windows open the entire time we had the vehicle.

The rental from BHM airport was simple. The minivan was just what we needed

The car I used was in good condition and had great gas mileage

I called ahead of time to confirm my reservation and was told my SUV would be ready at my scheduled reservation time. When I arrived the car hadn’t been cleaned at all. I received a different car with a half empty gas tank. I was charged for an SUV rental even though I was not given an suv. Staff at the Birmingham Avis location was disorganized and less than friendly. My final bill was $120 more than the price I agreed to at reservation time. The Dulles Avis location was very professional and took care of the issue for me. It still made the drop off process long and inconvenient. I will never rent from the Birmingham Avis again. Don’t let the low prices fool you. There are much better options!

I got out of line and went to Hertz. They got me in a car within 10 minutes. Agent was overwhelmed with requests and working solo with no help on a Sunday.

They scheduled me at 1 certain location for pickup at 12:00 on Saturday. We get there to pickup the car, and they were closed. We spend 30 minutes on the phone trying to reserve for another location. We ended up having to drive 20 minutes away to another location at the airport. Not only was this location going to charge me $200 MORE to rent a car, but the associate I had trying to “help” me was the rudest person I’ve encountered in a long time. He acted like he was mad that I walked into his place of work. He huffed and puffed everytime I had a question. When I asked why it was going to be $284 instead of the original $78 the other location was going to charge me, he said “because it is.” by the end of it I told him thank you but I would just go find another place to rent a car. He said “that would be great. Bye.” Horrible experience. 100000000% do NOT recommend this company.

It was great!!!

The customer service lady was very nice, professional with a beautiful personality that made me appreciate doing business with Hertz. I was at the wrong pick up location and she took care of getting me a car where I was. She was great. I wish I got her name.

Like??? Nothing!!! They didn't have the van I ordered. Were absolutely no help in trying to resolve the issue. Gave me an 800 number to talk to a robo-machine! Ordered this van a month ahead of time and they had absolutely nothing to say but they "didn't have the vehicle". I will never ore another rental vehicle through Hertz.

Good experience, very helpful great customer service.

We arrived and they did not have any cars available

They didn’t honor the reservation and was sold out of cars.