Reservation no. H2663002721 Last name: Zemborain My experience with this Hertz rental was deplorable. First, I was not allowed to decline insurance coverage, as required by my credit card company to take advantage of their covering the rental, forcing me to accept Hertz' insurance with a U$S 1000 deductible. Second, even though my reservation through Kayak clearly stated that I was renting an "intermediate" car, Toyota Corolla or similar, I was given a much smaller and flimsier car, a Chevrolet Corsa, clearly not in the Intermediate league. When I complained, I was told that it was the only car available, and that the mix up was Kayak's fault. I wasn't even offered a discount or any other form of compensation.