Cheap Car Hire in Village de l'Est, New Orleans from ฿202

I was told to drop off the vehicle at the Avis location on 2 Canal in New Orleans. When I arrived there was no one on-site from Avis a as and a handwritten paper sign on the counter saying that location was closed for the day. I was trying to contact customer service and was just getting the run around and being transferred over and over again until enough time was wasted that I just hung up and realized that google was more effective and easier than dealing with Avis customer service line. I had no idea what to do and was needing to catch my flight, There was no drop box for me to leave the keys or anything. I wasn’t going to leave them on an open counter so that anyone could grab them and take the car. So I googled the nearest location which was out of my way. We had to cancel the Uber I scheduled to take us to the airport from the Canal Avis location. Finally we arrived at the Avis location I had to googled and turned in the car. We called an Uber and headed to the airport. We were late because of this whole ordeal and my family and I had to physically run through the airport to catch the flight. I will never use Avis again and also will make sure to go onto my social media accounts to tell everyone I know about my experience with Avis.

The clerk at the counter was helpful but it wasn't clear if it was open when we arrived. The car we were given clearly had not been cleaned, with trash in the passenger door and food crumbs on the floor. It's no big deal but the person who came to acknowledge the situation barely apologized. We rented the car for only one day and the clerk indicated that his location was open only until 3 pm but that we could return the car at another location. Later during the day we weren't sure anymore if he had said we could return it at any time so we tried to call Avis in New Orleans, only to waste our time waiting for a national assistant to take our call. The line was poor and we were cut off before I could get the requested info, so we just drove back to New Orleans and returned the car before 5 pm (official closing time of second location in NO). Turns out there is a key box for after hour returns but it is not mentioned on the website.

Nichole is a wonderful lady. A keeper!

Computer systems are dysfunctional, and workers are rude. My how far Hertz has fallen.

The ladies that are at your service desk in New Orleans at the hertz corporate center all need a crash course on customer service. They ignore you while u in front of them .they are extremely slow when servicing you They do not communicate with u at all on why u are holding on or waiting for them They have unprofessional conversations right in front of u as u are left waiting .. And I experienced this and I was the only customer at that time. They are the reasons why I won't uterilize your services again . I travel every week . Never experienced such dislike in years 😕

To convenience a picking up the car and dropping it off and the price as well