Cheap Car Rentals in Hudson Square, New York

Extremely hard and almost impossible to get a rental without a reservation. Outrageous prices! If I wasn’t desperate to get home I would never have used there service. I can say the women who helped me did was she could and went above and beyond, or at least made me feel that way. It’s hertz corporate that’s the problem. Criminal how they operate.

We arrived at exactly the drop-off time (10pm) and the location staff was already leaving so we were told we had to pay for overnight parking at the structure it's located in. I had to threaten to call Hertz central before the manager accepted my drop off. It was clear this was done on purpose to create a situation in which drivers are forced to pay for parking if arriving a second past the reservation time. Unacceptable business practice.

Wouldn’t recommend Hertz. Pick up experience wasn’t good at all, car I asked for was not ready, despite my late arrival- clerks told me it was my fault as I hadn’t arrived at 9 am (time when I requested my vehicle. Still it took then around 1 hr and a half to bring my car. That’s not the expected service when you book ahead of time and specially since there’s a sign outside office which states reservations are honored starting 30 min before your arrival. The same happened to another family who arrived before us. I was provided a 25 usd costumer satisfaction receipt, which definitely doesn’t make up for the hour and a half spent waiting.

When I got to the car rental they did not let me take the car They did not allow Visa debit cards. They only accept credit cards. When I made the reservation I gave my debit card. Nobody mentioned this at the time of the booking. I finally has to find another solution with Budget who accepted my debit card I want to make sure I was not charged for the car rental , can I please get an update on my email : Richard@verita.ro