Cheap Car Rentals in East Harlem, New York

Great manager at 24st

The staff are not professional. Dismissive. In no way showed that they value retaining customers. I’ll never use them again.

Service

Very friendly staff in New York and very efficient drop off in Boston Logan.

Hideously expensive, but that’s Manhattan. Otherwise fine.

Make sure you double check the exterior and interior of the car for pre-existing damages. I received my car and discovered three scratches on the car that the attendant had not marked as such. Don't forget to check the rims and the trunk.

They reserved cars they did not have and had a line of 30 people waiting for cars due to their negligence. Complete lack of professionalism from staff in dealing with the issue. Took 2 hours in total from start of my reservation till I had keys in my hand. Told those who arrived early to come back at the time of their reservation and didn’t let them get in line for the available cars. Made those who didn’t return at the exact minute of their reservation wait longer even though they were originally early. Terrible experience all around and gives kayak a bad name for even being associated with them.

Truck wasn’t clean upon pickup however the staff made the overall experience great

Car was dirty, queue for picking up the car longer than an hour, even through we arrived in time, level of fuel lower than they wrote in the contract, service terrible, they even shouted at us at one point. Not renting from them again.

The staff at the Thrifty W 83 St New York is efficient and friendly. The car was fine. However, when we tried to add a day to our rental, it was impossible. At the various numbers we called , they told us that the only way to add a day to our rental was to go in person to Thrifty Corporate office, a preposterous offer. We gave up and did not add a day. When I told the staff at Thrifty W 83 St about this, while returning the car, they said they had never heard of such a policy.

Great customer service, friendly staff, and they gave me a freaking Tesla out of nowhere. 10/10 great experience

Office closed at 3:00 pm on Friday. I assumed it was open until 5:00 pm I should have been contacted to let me know. The staff was exceptionally pleasant courteous and helpful. Great staff.

The car was obviously not cleaned. There was food all over the back seat. Garbage in the passenger side door, and foot prints all over the dash and the windshield which was just gross. I asked for some money back, but did not receive it.

Timely service .. very nice.

I love the charm of the from desk people