Cheap Car Hire in Overlook, Portland from ฿207

The Crown Plaza location for Hertz in Portland doesn’t exist. But they will still rent you a car there.

Don’t rent electric cars

Individual at the desk was helpful.

They dont give me a receipt for my payment and i couldnt locate my reservation. Money lost

I was charged $11/ per day for additional collision coverage option I chose with PriceLine, but the Dollar rental had no information on that and was asked if I need additional collision coverage. Looks like either Dollar want double bill me on this or PriceLine failed to coordinate this part with Dollar.

My representative Shora and her supervisor offered me a car that had prior damage. They took pictures of the damages. When I returned the car, the sales rep pointed out that no documentation of any damage had been recorded. I then had to explain that I didnt damage the car and had to show evidence. I had pictures of the damage on my cell phone. I would like the team to follow up and communicate about cars they issue out that have prior damage/dents.

Ian was very polite professional and knowledgeable. And he and his team seem to enjoy working their jobs and each other which is super refreshing to see. Ian is a real asset to your company. I have rented many cars in my life and it’s always been a neutral, at best, experience. Ian made it easy and friendly. He’s a great guy. Keep him around! He probably deserves a raise… and that is an unsolicited opinion! Just I’ve been part of running small businesses for decades and have also been part of teams for years and I recognize a special employee when I see them.

They did not have the vehicle we reserved at the time of pick-up, however, they delivered the correct vehicle a few days later an hours drive away.

Too many cars at one time and it was backed up so many that people were leaving them which made me leave mine. Should have been better organized.

The line to pick up the car took about an hour & a half. The car smelled of cigarettes, had not been washed with bugs on the windshield, had crackers on the floor, dirt & dust on the dashboard and dry mud on the back of the front passenger seat. Clearly the car wasn’t serviced - we would have gone back to the counter but it was still a mob scene. Truly the worst rental car experience ever!

The car had a bad smell so I had to buy an air freshener. Not ideal having passengers or giving the car to valet when there’s a stench like that.

This place was a nightmare. I rented a CX-5 or similar compact SUV. When I showed up to pick it up, i had to wait 15 min while the lady at the counter took a personal call. Then she told me all they had was a suburban for me but she couldn’t find the keys. The guy with the keys was Mia, and his walkie talkie and phone were apparently at the counter After waiting a very long time, the girl at the counter finally told me to walk to the parking garage to meet the guy with the keys. When I got to the car, he was still cleaning it. He stopped cleaning, handed me the keys, told me not to worry about the warning lights or the broken visor, and then disappeared before I could ask any questions. I got in the car and realized it only had half a tank- not a big deal but they just handed me a half-full gas guzzling machine for my 6 hr drive to the pre-identified drop off destination. I had to get gas twice which was not Part of the budget. I dropped the car off the next day, 2 hrs early, with more than half a tank of gas left, was ushered out quickly and told I was good to go. Now I see I’ve been charged more than 2.5x the amount I agreed to pay and I have NO idea why. I would absolutely not recommend this place.