Cheap Car Rentals in Northeast Side, San Antonio

When I booked the vehicle, the total charge did not include a facility charge of 27.32. Additionally, there were no notes or notification that there would be a facility charge let alone the amount. When I asked Hertz customer service about this since I was not aware, they said I did not have to take the car if that was an issue. Poor customer service on Hertz's part.

Too out of the way to pick up.

Was quoted on kayak for 101 but paid at Hertz for 114. Feels like I was lied to about the price on kayak

The representative at the office is very mischievous. While I was there she called someone to let her know she forgot her driver's license. My mind I said let me make sure she gives me all my credit cards and license back. I asked her for the key for the car she told me she gave it to me I said no you didn't she said yes she did. I walked to the car search my purse and I had no keys. I walked back to the office to get the key then the guy came out and said he had it this is a game they play. When I went back to turn the car in I stopped and got $5 of gas. The representative asked me did I want a receipt and I said yes she said oh I have to take this fee off it'll only take a second. And I said what fee she said the fee for not putting gas I said I put gas she said I know that's why I'm going to take it off. I said why would you put it on there if you didn't know if I put gas or not she said well I could track you and see you then go anywhere so I assume you didn't put gas I said why would you assume. She said she tracked my car and said I didn't go anywhere and I said if you track my car you start putting gas. Again it's my belief if I had not asked for a receipt she would have added an extra charge on my bill when I asked for a receipt she knew that I would recognize her overcharging me for something I didn't get. I also believe if she's the manager of this site you need a new manager.

Louie, the manager, is awesome. Avis is always great, never gives me any issues, accepts my debit card with an out of state DL, I'm military so that works out well. The check-in process is so easy and not cumbersome or complicated. Additionally, I needed to extend my rental agreement another week; too easy. I called them up and Louie helped me once again and made it a smooth event. Plus, it was the cheapest I could find that wouldn't charge me hundreds of dollars in additional fees. I received a great 4-door, nice rental car too. Never ever had any issues with Avis. I'm a loyal customer FOR-EVER.

We picked our car up in San Antonio and dropped it off in Dallas. It was reasonable and easy. I have no complaints. Staff was friendly and efficient.

Free upgrade was added.. customer service was excellent and accommodating to my needs

I booked through kayak, which come to find out did not book my reservation at the airport location but instead all the way across town. The Airport location would not honor the price I had on kayak and wanted to charge me 3X the amount for my rental. So I had to pay $30 for a cab across town to the location kayak had booked. When I get there, they didn’t even have the convertible that I had booked and instead stuck me in a horrible 3 yr old sedan that still had trash in it from the last renter. When you put in the airport code as the location, you expect to be renting from the airport location not some random shack all the way across town.