Cheap Car Rentals in Near East Side, San Antonio

Too out of the way to pick up.

Was quoted on kayak for 101 but paid at Hertz for 114. Feels like I was lied to about the price on kayak

I initially booked with one Hertz location in San Antonio and received a call the week before pickup that I would need to pick up the vehicle at another Hertz location. On the day of my arrival, I went to the pickup location and they manager sent me to yet another pickup location. Hertz did provide a Lyft to this second location, however, once I arrived, the location was closed (not even open that day). I then had to travel to a 3rd Hertz location that day, at the SAT airport. The pickup process at the airport was horrible and took over 2 hours! I had already prepaid the cost when I initially booked and the attendants could not figure out how to process my rental. Eventually they used handwritten paper rental documents because they said they could not use the computer system because I prepaid. Absolutely horrendous experience that took a total of over 3 hours, while with 2 small children!

Could have been better, location of vehicles

Louie, the manager, is awesome. Avis is always great, never gives me any issues, accepts my debit card with an out of state DL, I'm military so that works out well. The check-in process is so easy and not cumbersome or complicated. Additionally, I needed to extend my rental agreement another week; too easy. I called them up and Louie helped me once again and made it a smooth event. Plus, it was the cheapest I could find that wouldn't charge me hundreds of dollars in additional fees. I received a great 4-door, nice rental car too. Never ever had any issues with Avis. I'm a loyal customer FOR-EVER.

Car was great but totally missed that my pickup and dropoff locations were not at airports. That information needs to be much clearer!

Free upgrade was added.. customer service was excellent and accommodating to my needs