Cheap Car Rentals in Cortez Hill, San Diego

Location would not take debit card and offered no other assistance. Had to book another car at airport and take an Uber to there.

My car was booked for 12 they called me earlier to see if I would accept a 2pm pick up and I agreed. When I got there they told me my car was being cleaned and gas and that it would take 15-25. After an hour I received a dirty car with half a can of soda in the center storage and 3/4ths of a tank of gas. The car worked fine… but I’m not using enterprise ever again. I got traffic going to LA and was late to an appointment.

The office was closed and I couldn’t pick up the car

the car was dirty and smelled like body odor....

pickup was understaffed. Desk people had to live to get cars. Was promised a Nissan - as reflected on rental agreement, but got an aged Toyota Corolla: cigarette burn, stained seats, passenger side damage(which I did not see until I got to LongBeach) Drop-off in Long Beach was very poorly marked. Had to circle terminal twice to find location. Had to search for staff t0 find a way to transport luggage. Then got charged an extra day for late drop0ff!! Fortunately that was removed when I complained. I know it's "budget" but please get you act together!

Make sure to take a picture of the fuel and mileage at pick up. The sheet didn’t match and they charged me for a full tank when there was only half. And the mileage was 33769 on the paper but 33211 on the odometer. After calling and letting them know that. They took the fuel charge off immediately. As soon as I said I had a picture when I picked it up. Otherwise car got great gas mileage and drove excellent.

There is no indication during booking that this place does not offer airport shuttle. We had to uber to it. When we got there it was a trailer in a sketchy lot and there was a line out the door to pickup the car. One guy worked the line and it took 1.5 hours. There were angry customers everywhere, ones dropping off and picking up. The place requires that you show proof of insurance by logging into your app, which most folks did not have. Other than that hassle the car was good, the drop off was good. The pickup experience killed it, though.

Ace is 15-20 minutes away from airport and it costs an additional 30-40$ to get your car and return it! In addition to the extra time and aggravation when you get there! Get a car that is at airport…save time and money!

They charged too much insurance fee. Even we had to paid an Allianz insurancw plan which we had not listened to or agreed to have. We were charged 91 USD for 1/4 of fuel, which would be 4-5 times more expensive than the normal gas price. It was a terrible experience.