Cheap Car Hire in Metro Classic, Santa Ana from ฿196

I didn't realize I booked Avis offsight both for pickup and drop off. Susan was the nicest person and fixed everything for me so I could pick up and drop off on the airport grounds. I will definitely use Avis again and call Susan directly. She was great!!!

Kayak had cars available on its site for a one way trip where the Avis site had none.

This location was not at the airport like I thought - but their customer service was so good they called me the day before my pickup to make sure I knew I would have to get a ride to their location, but that by doing so, I was pry ably saving $200 on my total rental. Add to that, the gentleman who checked me in was was helpful, cheerful, and kind. Great experience.

Need one more helper only one person work at the shop

Overall satisfied.

I called several times the location directly and no reply , not even a recording to ask about courtesy shuttle . I then called your 800 number and told them what happened and still no assistance they just transferred me back to an automated system. Looks like Budget has ghost locations where they are “renting “ cars. I was going to waste my time to pay for an Uber to travel to a location where no one was working !!

The vehicle was not properly cleaned- the smell of cigarette smoke was apparent. When asked to switch vehicles there were no other options avaialble. Secondly, the tags on the vehicle were expiring at the end of the month, an officer brought that to my attention.

Great value. No complaints. Clean late model car. Friendly staff. Location not great. But prefer value.

Did not explain how the tolls/transponder work in California (Fast Track vs. Toll Roads). Did not expect $13 per day for the transponder...especially when it does not cover Fast Track. Will see if any fees are tacked on...after the fact.

I had to cancel the reservation because when I attempted to modify my car pick up time *by a few hours), it cancelled my entire reservation. After over 2 hours of trying to reach an agent, I got one who referred me to another number. I called it and it was the same employee. He said I had to make a new reservation at a new price. I cancelled. There was absolutely no way to cancel the insurance. I emailed the insurance company, but no response after two weeks. NEVER AGAIN.