Nothing, except Mary at the counter! Need to release Credit/Debt hold immediately, when it's your fault for reservation cancellation and acknowledgement when your the company charging payment!
Everything but Mary at the Hertz counter, she was understaffed ,super busy, but very pleasant and apologetic .
Got the smallest car I’ve ever been in because I chose Mánager choice… the cost was also astronomical.
Staff was great
The outside of the car was extremely dirty. Not washed at all. Unfortunately I had to get that particular car because the rest were too small for my needs.
The car was nice but how it was upgraded and the charges made it not worth the price.
When we signed up online to make the for the rental for 3 days at no more than $180. Well when we come in she is told that she must sign up for charges that were not needed. Extra insurance, road toll for $35 (when we told we were only going to be in Greenly everyday and didn’t need to leave the city for tolls, and told that basic tolls are $15//20.) as well as additional fees which brought up the price from that $180 to $700(including $200 deposit) . If we could have gone anywhere else we would have but we had no other options.
I wish the price could've been better. Covid or not, companies are capitalizing .
Staff was excellent, both in person and over the phone! Prompt, courteous, and thorough. Definitely recommend this specific Enterprise location
Nothing because I never rented from you
Nothing because I never rented a car
Very Good|Jul 2017
Courteous, efficient, no problems. Consistent with past experience.
- There was ample room for my family of 4 in the vehicle. - The price was EXCELLENT! Thank you!
- The car was not full when we picked it up. - The car was not clean when we picked it up -- full of dog hair. - We were told that only debit card transactions would incur a $150 hold but fund were held on our credit card.