Cheap Car Rentals in Bal Harbour, Fort Lauderdale

Booked with you all for a different location then wasn’t “allowed” to drop off to my selection point. Had to cancel last day and was only given $15 back for loss of a whole last day. Hertz informed me I was not allowed to drop off car at airport with a lock box or drop keys somewhere. Then when I took car a day early to Hertz in Port Charlotte, the manager told me I actually could have dropped off key to Punta Gorda airport, which was my original plan. Lost lots of money including paying fir Uber rides because I no longer had rental car. Horrible experience

I never received my car. I had a 12pm pick up from a location that closed at 12pm. How does that make any sense. Clearly a faulty system. When I arrived at 12:18, there was no one around for help. They were then closed until 2 days later. I was stranded and had to rent a car from someone else. But it gets even better, Hertz still charged me for the car I never used! Terrible service

Reserveda cargo van on line, confirmation# included, showed up and they told me they had no vans for at least 4 months. Vans should be taken off you web site.

It was unclear how to contact the offices directly, so we ended up getting transferred to call centers a couple of times that didn’t have accurate information for our pick up and drop off locations, specifically when we couldn’t find a location and were unclear on hours of operation.

Great value for the vehicle and drive time. The pickup went smooth and they were very understanding of our need to make it back to NY ASAP. Will def book with kayak and budget again bc of this experience

The two people that run the that location are incredibly unprofessional. They weren’t at the desk when I arrived, they left cell phone numbers to call. I called Nichola, she had a horrible attitude and said sorry, call one of the other numbers, I’m not working today. I called the other number for Jack. Got his voicemail several times in a row. He finally called me back after I asked for help from the hotel staff. He sounded like he was at a party as someone was screaming happy birthday in the background. After about 30 or 40 min of waiting, Jack finally arrived. He didn’t have my car ready, he was hunting through a huge ring of keys. He ended up sticking me in a car that was completely filthy, dirty, smelled bad…. I ended up stopping at Walgreens and buying Windex to clean the car out because it was so nasty. I’ll never rent from this location or likely even from Budget again. Do yourself a favor and stick with Enterprise. I’ve never had trouble with Enterprise and they actually pick you up. Good luck if you’re dealing with this clown show.

They called me ONE hour before my reservation to tell me they had no cars. The location was empty and staffed by one manager trainee who didn't know what to do. Unacceptable.

I did not like anything!!