Cheap Car Rentals in Arts District, Los Angeles

This location that i reserved at DID NOT EXIST. It had been closed for years and was actually a hotel. I tried to pivot to a nearby Hertz location but all were either out of cars or closed at the time I discovered I was sent to a ghost location. Customer service via phone was atrocious, and they would not honor my reservation rate at an alternate location. Went with a different rental company, and will not be using Hertz in the future at all.

Pickup/Drop-off is located at a homeless shelter hotel (333 So. Figueroa) in downtown LA. Was not expecting that Hertz would be located on the driveway (not interior) and no place to sit on the sidewalk. Service was friendly and efficient and car was fine. I know downtown LA well so that lots of homeless people were receiving services at the entrance to the hotel, did not concern me; but think it would for tourists unfamiliar with the area.