Cheap Car Rentals in Downtown West, Minneapolis

Didn’t have car we had reserved/ any car for us. Offered us a car the next day 7 miles from airport at an additional cost of a couple hundred dollars for vehicle. Bear part of customer service was them canceling with our cost to us. I will stay away from budget as they had a line at their coo fee of customers with same issue, reservations they wouldn’t honor.

Worst rental experience in my life! Couldn’t find my reservation, then said it was at a different location. Told me to take the shuttle, waited, no shuttle came. Went to car area, told me there was nothing they could do. Long line of people waiting for cars, people complaining that their car wasn’t available and given a pick up when they couldn’t drive one. Another customer came back because air didn't work. Went to counter again, was told again to go to other location. When asked how to get there I was told either light rail or Uber. I finally took a taxi at my own expense, got to the door and that location was closed!! It had been closed since before my plane even landed. My taxi had left, had to call another to take me to my hotel, again at my own expense. Missed my event that evening. I did not keep the reservation and have complaint with company in process. I will never use them again.

Check-in and drop-off agent was very good - efficient and friendly.

Staff were very friendly.

The Bluetooth wad unfamiliar to me and the guys got it working for me.

Enterprise was closed when we arrived, no one told us they closed at 5, even though we clearly stated our plane arrived at 430. Had to book with hertz and eat a $70 Uber ride.

Very easy pickup and drop off

Friendly staff, easy local location.

On pickup they tried to give us dirty cars. They were not very friendly. The car we finally accepted needed service (the message was on the entire time we had the car) and, the car was dirty, but not as dirty and smelly as the first 3 they tried to give us. On the flip side they picked us up after our flight in a very timely manner and drop off was easy. Both ways the shuttle person was very engaging and spoke highly of the company. When we dropped off the car, the staff inside was not rude like the staff was when we picked up. The price was fair.