Cheap Car Rentals in Southwest, Minneapolis

Pro: The rental staff was very friendly and efficient. I was thankful they staff member was there an hour after the office closed as I didn't see anywhere on my reservation that the office closed at 5:00 PM on weekdays and I arrived about 5:30-5:45. I also discovered that if I missed picking it up that day, I would loose the rental sale price. Did I say the checkout staff was very kind and efficient? Con: see above. Please include information on the reservation details (hours) and what happens if your flight is delayed or rescheduled. Please include a copy of any prior noted damage when the car is picked up. I took pictures but was not sure the company was aware of prior damage until I returned the car. Since the office was closed right after I received the keys, I could only take pictures and hope for the best. I called about how to get to the offsite AVIS office and was told I could take a lightrail and walk two blocks. I got a ride and saw it was way more than two blocks and through an area that I was told was not safe. After returning the car to the offsite office, we took an Uber back to the airport (15 minutes).

The reservation was easy to do, made for a 3:00 pm pickup, but when I got to the office at 2:30 pm no one was there and someone else was waiting also. But when the arrived they were courteous and I was out of there in 10 minutes. I dropped the vehicle off about 30 minutes early and they just asked if tank was full and it was so he said thanks and I was gone. It would have been better not to have waited outside All was good.

The car rental was booked at the wrong location! Not happy!

Location is great- I was able to ride my bike over to pick up the SUV. Not very personable service- I was checked in, signed the papers and given the key, then pointed in the general direction of the vehicle. No one walked out of the office with me, nor went over the car to look for damage or milage. I had to figure out on my own how to put the seat down so I could load my bike. When I opened the back, I saw an old coffee or other drink spill down the side of the trunk area. After loading my bike I got into the driver seat and noticed that the vehicle interior was dirty- dirt on the floor, dusty console, etc. I had to get to work so I took the vehicle as is. When I returned it I did inform the person that I handed the keys to that the car was dirty when I received it. Overall the vehicle fit my need and the location was convenient.