Cheap Car Rentals in Randalls and Wards Islands, New York

I did not need extra liability insurance and the woman conned me into getting it.

We book via Kayak with rentalCars.com and the car rental place was already closed by the time our plane landed and we were not able to get our rental car - with 3 kids, in the rain and a weeks worth of luggage - we had to get a car from another rental office that stayed open passed 8:30pm, in NYC!

Rating is for kayak. Terrible search from kayak. They changed my search for a rental car from my choosen location in Newark to New York.

I was harassed to buy additional liability insurance and it was excessively offensive bordering too close to the edge of being unlawfully manipulative (I turned it down at the rental purchase and onsite 3 times). It was just so gross. It was very disappointing and unprofessional.

Car was broken (1. ac/heating not working, 2. Windshield wipers not working. 3. Broken radio and 4. Loud vibration in the engine after going above 40 mph). Tried exchanging at 4 different dollar locations and no one would take the car. Tried calling and emailing customer service multiple times and nobody helped or answered back. Probably the worst rental car experience ever. First and Last with dollar. By no means rent with this company where they simply don’t care about the customer.

Will never use again was charged for stuff did not want equaling $150 extra!

Perfect experience.

I was charged a much different amount than what the contract and the customer service agent said I would. I never received a receipt once I dropped off the vehicle. The vehicle was absolutely filthy (gum stuck to carpet, vomit in window openings) and it also needed new windshield wipers which ended up being somewhat of a safety hazard due to rain.

And overall good experience except this car smelled like cigarettes. I thought that you were not supposed to smoke in these cars????

The dropoff wasn't staffed or even branded as Avis; I had to ask an Enterprise representative where to find it.

After being quoted $226 for our rental I just checked my receipt and was charged an extra $400 in bogus fees. The office is closed so there is no one to answer my complaints. I was completely ripped off and they took full advantage of our credit card on file.

The staff members were all amazing!!!! Fantastic customer service

The pick up and drop off experience were great. The shuttles from the airport were nice and the drivers friendly. The only issue is that after we dropped off the car, and an employee looked at everything with us standing there, the next day they claimed there were scratches. It was impossible for us to have made them. We picked up the car, stopped at a convenience store (only one person went in) stopped to fill up before dropping it off (again, only 1 person left the car) and we dropped it off. We told them this, and they didn't contact us again, so it ended up ok. But, would've been even better without that potential incident.

Customer service was the worst I've ever experienced. Communication was terrible. I will never use Sixt again.

Office was closed so no pick up when i arrived

Great experience all around and the price was much lower than competitors. Would definitely use again.

I picked up the car for a weekend and after driving it, the steering was screwed up, warning lights were coming on, oil change needed. I called and they said they’d bring a new car and it took over 12 hours to get it. The new car was better, but overall, rough experience.

My car was double booked and the other customer refused to come inside with me to sort the problem out. The staff handled it well but the fact that I lost almost an hour of my time waiting for it to be resolved when it should not have happened in the first place impacted the rest of my schedule.