Cheap Car Rentals in Baldwin Park, Orlando

I cancelled my reservation about a day or two before it was needed. There was no hassle or fuss. At the end, she told me to just call back if I need a vehicle in the future. I wish I had used the rental, I’m sure it would have been pleasant.

Enterprise has the best customer service that I have seen in long time when a problem occurs. I booked them through Kayak believing it was for Airport pickup. When arrive at airport I'm advised it is off airport pickup. We paid 65.00 and 15.00 tip for cab to take us to location and the cab took us to wrong location. The agent at Enterprise said let us see if we can take care of you here so that you don't have to find cab again to go to different location. They found same car and honored same rate. They then told me that I could drop off car at a different location for Enterprise about a mile from airport and cab fee should be far less. Dropping off the car worked out great and then we called for cab. Waited for cab for 40 minutes and never showed. The enterprise employee saw us still standing outside and told us to hop into his car and he would take us to the airport. Amazing customer service.

My disappointment with my rental car experience was not with Budget (although the agent at Orlando Sanford Airport could have been nicer), my problem was with Kayak. When I booked it was not clear that I was booking with a rental car agency that was office site. Buyer be ware, this resulted in me getting a taxi to take me 20+ miles to the agency and a $60.00 bill one-way. I don't think I will use Kayak again. Don't always go for the lower price.

The only problem I have was on collecting the vehicle the 1st one had a flat tire, the 2nd one required a service, the 3rd needed window screen washer which took about twenty minutes to sort all in all I lost and hours

Easy and great service

Was surprised at the additional $65 to add a driver fee!!